The building process

We start out with a personalized visit to the owner's homesite. Getting a feel for the project and the owner's needs is the most important part of the design. After accurate measurements and grades are taken and a rough sketch is done, we return to the office to start design. We do our design work in house and along the way, we send our customers 3D photo proofs of the design to make sure we are satisfying their vision. We then set a presentation appointment where we show our clients their design and have the ability to modify designs in "real time" to cut down on meetings and get clients the design they love at the price that works with their budget.

Cost is one of the largest factors in the decision to build a pool for your home. We take that very seriously and work to manage expectations throughout the design process to ensure we aren't over-designing the client's budget. We are a strong company with great buying power which allows us to be very competitive in today's market. Getting our clients a unique pool design at an affordable price is what we pride ourselves on.

Keeping our customers' expectations managed and keeping them informed is another key factor in a successful pool build. We use an interactive customer portal to give our customers inside access to the pool building process. We load all files, plans, construction documents and photos to our customers' personal online site for 24hr updated access to their pool project. We manage all change orders, selections, and communication through our online portal making communication simple and easy. Milestones are checked off regularly and upcoming tasks are posted to show the client what is coming up next.

Today that portal is the Cityview client portal: your files, photos, selections, change orders and milestones, updated as the job moves. Client sign-in